CSIS 483: Management of Service Operations

Credit Hours

3

Aliases

OPMG 483 (Quinlan School of Business)

Prerequisites

Description

The application of operations management concepts and techniques in service- sector organizations. Consideration is given to the design, production, and delivery of quality services as well as to development of effective service systems. Services treated may include health care, transportation, finance, wholesale and retail trade, government, communications, recreation, education, lodging, food service, and utilities.

Syllabi

No recent syllabi available.